The only AI assistant for OL Connect in the world
Why Lumin?
Developed by Flow Factory, Lumin is the first vertical AI designed to support you in using OL Connect.
No generic answers: Lumin guides you with clear, reliable, immediately applicable solutions based on official manuals and technical resources.
- Instant.
- In just seconds, it provides contextualized responses related to OL Connect solutions.
Available 24/7, it supports production teams in resolving issues quickly, reducing downtime and delays. - Specialized.
- Thanks to its deep knowledge of Designer, Workflow and Automate modules, Lumin delivers accurate answers relevant to the OL Connect context, with an average accuracy of 80%.
- Intuitive.
- Interact with Lumin using natural language — just like with an experienced colleague. No specific technical skills are required: type your question and get your answer immediately.
- Transparent.
- Every answer is accompanied by official OL Connect sources and the reasoning performed by the AI, allowing you to easily verify information and explore further when needed.
Everything you need to work better with OL Connect
How it works
A simple chat
Interact with Lumin through an intuitive chat. Type your question in natural language and receive immediate, OL-Connect-specific answers.
Specialization
Multiple guide versions
Lumin searches within the version of the OL Connect documentation you are using, ensuring precise, up-to-date answers based on your specific configuration.
Reliability
Verified sources
Every answer includes references to the sources used, allowing you to verify information and explore further if needed.
Problem-solving
Support tickets
Leverage the experience of OL Connect technicians and users: Lumin integrates past support cases and official forum discussions to provide solutions based on real problems that have already been solved.
Security
Secure access
Only you can access your conversations with Lumin, ensuring confidentiality of exchanged information.
Compliance
European privacy standards
No data is used for model training, and there is no retention of sensitive information. We process your requests in full compliance with European regulations, and your conversations with Lumin are securely stored on European servers.
International
Multilingual support
Lumin is available in multiple languages, making communication easier for international teams.
See Lumin in action
Frequently Asked Questions
Improve your OL Connect experience today
Would you like to have Lumin for your company?
Bring Lumin’s intelligence into your organization: we create your custom AI assistant, expert in your products and your data.
- Data Analysis and Optimization.
- We don’t just connect data. We build an optimized, structured knowledge base to maximize retrieval accuracy, ensure relevant answers, and avoid hallucinations.
- Performance and Results Analysis.
- We analyze how AI interacts with your data to refine the outcomes and ensure the system evolves along with your business needs.
- Flexible Security.
- We know every company has its own rules. We adapt to your specific security and privacy requirements, aligning data management with your internal standards.
